Frequently asked questions
Smart Solutions Technologies Pty Ltd (SST) is located in 4 Brady Close Lynbrook 3975, Melbourne, Australia
Our office hours are from Monday to Friday, 9:00am to 6:00pm.
You can reach us by calling +61 469 294 214 or emailing us at support@sst-au.com.
You can reach us by calling +61 469 294 214 or emailing us at support@sst-au.com. SST provides managed IT services, warranty management, quality control systems, infrastructure integration technology, information security management, and product engineering and services.
SST can assist your business by bringing your outdated and inefficient desktop environment up to date, improving productivity through hardware and software upgrades and desktop virtualization. We also help manage and minimize risk, ensure compliance, and offer comprehensive IT support services.
Yes, our support team is available 24/7, ready to assist you with any rising problems or technical issues.
Yes, SST is ISO 20071 certified and registered in Australia, the United Kingdom, and Germany (in process). We are also a member of the Service Industry Association in the USA.
Our core services include 24/7 service desk rollouts, cloud computing, DC remote support, EUC support, network support, IT stocking services, IT equipment services, asset management, data center relocation, and site relocation services.
SST's mission is to prioritize customer success and become the most customer-centric company in the industry. Our vision is to be a distinguished Service Desk, providing effective and timely solutions to our customers while supporting the SST community to achieve strategic goals.
SST operates in various regions, including APAC (Australia, China, India, Japan, Singapore, and more) and EMEA & Gulf (Dubai, Saudi Arabia, UK, Germany, and more).
SST has shown significant growth in projects, field service engineers (FSEs), and full-time equivalents (FTEs) over the years, expanding its presence region-wise.
Yes, SST has successfully executed mega projects across multiple countries, providing comprehensive technical support services.
Obtaining further information bymake a contactwith our experienced IT staffs.
Contact to require a detailed analysis and assessment of your plan.
